An e commerce platform is a digital system that allows businesses to manage online product sales, accept customer orders, process payments, and handle fulfillment automatically. It integrates both the customer side (frontend) and the business management panel (backend) to create a complete online sales ecosystem.

The typical working process of an e commerce platform includes:

1. Adding products - title, price, description, images, stock.

2. Search and filtering - helping customers find items easily.

3. Shopping cart - storing selected products.

4. Checkout flow - shipping details, delivery options, discounts.

5. Online payments - bank cards, Apple Pay, Google Pay, COD, and more.

6. Order processing - managed through the admin dashboard.

7. Delivery system - integrated courier or logistics provider.

8. Customer notifications - SMS, email, push messages.

9. Analytics and reporting - tracking sales and performance.

E commerce platforms help businesses operate 24/7, reduce operational costs, reach a wider audience, and significantly increase conversion rates. Today, they are one of the core tools for digital business growth.